Our History

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Our roots began as a small local commercial cleaning company started in 1951 by Warren and Millie Armstrong.  At the time, they also owned a pest control business. They were successful for many years running both the pest control business, Armstrong Pest Control, and the commercial cleaning company, Armstrong Building Maintenance, side-by-side. During this time, they grew the cleaning business throughout the greater Albuquerque area.

Built on a continual ongoing customer management approach, where each client is cared for by a specific set of management and staff every single week, the cleaning business continued to grow successfully. 

After college and a career in Southern California, their daughter Sharon returned to Albuquerque with her husband, Don Crismore. Working together with Warren and Millie for several years, they learned the ins and outs of the commercial cleaning industry. By 1978, Don and Sharon purchased the cleaning company from Warren and Millie, rebranding it Maintenance Service Systems, Inc. They worked diligently together to grow the business even larger and expand service offerings to Santa Fe, Rio Rancho, Las Cruces, and the entire state of New Mexico, as well as Corpus Christi and El Paso, Texas. At one point, we even had an office in Hawaii for a few years!

We are still proudly managed and run by the same family, in the form of Don and Sharon's children, Kim, Shawn and Wendy, along with a first-rate administrative and management staff, and cleaning and floor service staff of approximately 285 employees. We continue to service the entire state of New Mexico, and have maintained numerous clients that were first introduced to our company through Don and Sharon as clients many years ago. We pride ourselves on maintaining numerous long-term clients, while continuing to build our client base with new customers.

Maintenance Services Systems is clearly an integral part of our family's legacy, and we continue to push forward to build new business, as well as maintain the long term clientele we have been fortunate enough to retain, in honor our parent's and grandparent's legacies. Customers are like family to us!