Our History
Our Story
Our roots began as a small local commercial cleaning company started in 1951 by Warren and Millie Armstrong, who also owned a pest control business at the time. They were successful for multiple decades running both the pest control business, Armstrong Pest Control, and the commercial cleaning company, Armstrong Building Maintenance, side-by-side, and grew the cleaning business throughout the greater Albuquerque area.
Built on a continual ongoing customer management approach, where each client is cared for by a specific set of management and staff every single week, the cleaning business continued to grow successfully.
After college and a career in Southern California, their daughter Sharon returned to Albuquerque with her husband, Don Crismore. Working together with Warren and Millie for several years, they learned the ins and outs of the commercial cleaning industry. By 1978, Sharon and Don had purchased the cleaning company from Warren and Millie, rebranding it Maintenance Service Systems, Inc. They worked diligently together to grow the business even larger and expand service offerings to Santa Fe, Rio Rancho, Las Cruces, and the entire state of New Mexico, as well as Corpus Christi and El Paso, Texas.
Today, we are still managed and run by the same family, in the form of Don and Sharon's children, Kim, Shawn and Wendy, along with an first-rate administrative and management staff, and a cleaning and floor service staff of approximately 300 employees. We still service the entire state of New Mexico, and have maintained numerous clients that were first introduced to our company through Don and Sharon, becoming clients many years ago.
Maintenance Services Systems is clearly an integral part of our family's legacy, and we continue to push forward to build new business, as well as maintain the long term clientele we have been fortunate enough to retain, in honor our parent's and grandparent's legacies. Customers are like family to us!